Overview
Founded in 1978, SPI Software provides management-oriented software solutions to a global market of resort developers and operators of timeshare, vacation clubs, and mixed-use properties.
SPI Software’s enterprise platform, is available in three deployment models ( on-premise, cloud, or hybrid). These SPI deployment models are fully scalable with a robust SQL database designed to support clients that range from stand-alone properties to scaled, multi-resort operations.
Irrespective of the deployment model selected, the SPI Platform includes a comprehensive set of modules that provide a world-class timeshare resort management solution. The scope of modules includes solutions for marketing, sales, property management, loan servicing, maintenance fee servicing, receivables management, centralized reservations, owner services, mobile, and web applications.
Enterprise Platform
LEAD MANAGEMENT
Data Management
Import Lists
Do-Not-Call List
Marketing Campaigns
In-House and OPC
Demographic Profiles
Analyze Marketing Success
Reporting
TOURS
Arrivals Manifest
Tour Reservations
Book Mini-Vacs
Tour Completion
Gift Distribution
Track Referrals
Analyze Tour Success
PREMIUM INVENTORY
Inventory Counts
Track Distribution
Track Redemption
Purchasing Advice
Re-Orders
Audit Trail
SALES TRACKING
Sales Center Management
Real-time Tour Flow
Sales Rep Rotation
Evaluate Staff
Manage Fixed, Float, Fractional and Point Programs
DOCUMENT
PREPARATION
Sales Contracts Quickly
Contract Sets Defined by Group
Unlimited Groups
Restrict Groups by Sales Type
E-Sign
COMMISSIONS
Payments & History
Charge-backs
Commission Splits
Draws/Reserves
RESERVATIONS
Availability
Owner Reservations
Guest History
Group Tracking
Confirmations
Exchanges
PROPERTY
MANAGEMENT
Check-in/out
Registration
Night Audit
City Ledger
Housekeeping
Maintenance
CENTRAL RESERVATIONS
Accept Payments
Secure & Tokenized Credit Card Transactions
Owner Reservations
(Weeks and Points)
Non-usage Reservations
Rental Reservations
Exchange Reservations
Usage History
Points Statements
Resort Documents
Batch Email Confirmations
Owner/Guest Profiles
Stay History
Availability Matrix
OWNER RENTAL
Split Calculation and Tracking
Owner Proceeds Statements
Divert Revenue
MORTGAGE SOLUTIONS
Multiple Portfolios
Multiple Loan Pools
Real-Time Pay-Off
Loan & Payment History
Delinquencies
Projected Cash
Batch Statements
Bank/Lender Reports
MAINTENANCE DUES
Billing Wizard
Late Fee Wizard
Auto-Pay
Recurring Payments
Aging Reports
Email Statements
Audit Trail
General Ledger Export
ACCOUNTS RECEIVABLE
Action Letters
Pay Online
Report of Collections
Task Manager
OWNER CONNECT
Web Application
Owner Reservations
(Usage and Non-Usage)
Stay History
Owner Profile Updates
Owner Balances
Dues/Loans Payments
Document Attachments
GUEST CONNECT
Web Application
Self-Service Portal
Non-Owner/Rental Reservations
OPC CONNECT
Web Application
OPC Sales Personnel
Tour Vendors
Remote Booking
BI CONNECT
Business Analytics
Power BI
Dashboards
Reporting
Desktop/Mobile App
WEB SERVICES API
Secure Merchant Gateway
Exchanges
GDS/OTA Distribution
Booking Engine
Mobile/Web Reporting
Hospitality Interfaces
Third-Party Integrations
Web
FINANCE
Resort
SALES
Marketing
SOLUTIONS
ON-premiseS
The SPI Orange Series is installed on a network and hardware that you own or control.
Cloud
SPI provides all of the Orange Series applications and services to you via the Internet.
Hybrid
Some products are installed on hardware that you own or control and some is delivered to your users via the Internet.